Shipping Information

We ship live plants using USPS priority mail. We only ship seedlings on Mondays, with the exception of holidays that fall on Mondays. Cutoff time for shipping on Monday is 5pm on Sunday. The shipping costs will be displayed in your cart for your review before you complete your order.

Local Pick up is available! — [information goes here]

Our Policy for Shipping Healthy Live Plants

Shipping live plant material takes teamwork. Our goal is always to satisfy you, our customer. “Teamwork makes the DreamWork” is our motto!

• Our Part in this Teamwork: We take pride in shipping only high quality seedlings. Some stress can occur during shipping which is normal. It’s important to place your seedlings in your Tower Garden® ASAP. There they will have the opportunity to improve quickly.
• Your Responsibility: Please open the box immediately after delivery and follow the enclosed care instructions. If seedlings do not arrive in a healthy condition, please notify us via email, with photos, within 4 calendar days of delivery. We must be notified within the first 4 days to help you troubleshoot any issues or concerns. We cannot be held responsible for damaged plants that we are not notified about, but our goal is to always have happy customers growing incredible nutrient dense produce.
• Replacement/Refund Policy: If you notify us within 4 calendar days of delivery, we will replace or refund unhealthy or damaged seedlings. For 5 or more seedlings, we will ship replacements at no charge to you, or issue a refund for the price of the seedlings. For 4 seedlings or less, we will issue a refund for price of the seedling or a credit on a future order of your choice.